Terms and Conditions
Welcome to Hebat Gamers! These Terms and Conditions outline the rules and regulations for using our website, services, and purchasing digital products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.
1. General Terms
Hebat Gamers is owned and operated by WEST INFINITY TRADING SDN. BHD. (202401042064 – 1587910-P).
We specialize in selling digital top-ups and gift cards for gaming consoles and platforms.
By making a purchase, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Products and Services
All digital products sold on our website are non-refundable and non-exchangeable once delivered.
We are not responsible for incorrect purchases, and customers must verify product details before buying.
Gift cards are subject to the terms and conditions of their respective issuers.
3. Pricing and Payments
All prices are listed in the applicable currency and are subject to change without notice.
We accept various payment methods, and payments must be fully processed before the delivery of digital products.
In cases of fraudulent transactions, we reserve the right to cancel orders and take legal action if necessary.
4. Delivery of Digital Products
Digital codes are delivered via email to the address provided at checkout.
Delivery is typically instant but may take up to 24 hours due to security verification or technical issues.
If you do not receive your purchase within the expected timeframe, contact us at contact@hebatgamers.com.
5. Account and Security
You are responsible for maintaining the confidentiality of your account credentials.
Hebat Gamers is not liable for unauthorized account access resulting from negligence.
6. Limitation of Liability
Hebat Gamers is not responsible for any losses, damages, or disputes arising from the misuse of purchased digital products.
Our maximum liability for any claim related to our services is limited to the amount paid for the disputed product.
7. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services signifies acceptance of the revised terms.
8. Contact Information
For any inquiries regarding these Terms, you may contact us at contact@hebatgamers.com.
Privacy Policy
This Privacy Policy explains how WEST INFINITY TRADING SDN. BHD. (202401042064 – 1587910-P), operating as Hebat Gamers, collects, uses, and protects your personal information.
1. Information We Collect
Personal Information: When you create an account or make a purchase, we collect details such as name, email, and payment information.
Transaction Data: Records of purchases and interactions with our services.
Technical Data: We collect information such as IP addresses and device/browser details for security and analytics.
2. How We Use Your Information
To process transactions and deliver purchased digital products.
To improve our services and customer experience.
To prevent fraud and enhance security measures.
To send updates, promotions, and service-related notifications (you can opt-out anytime).
3. Data Protection and Security
We implement robust security measures to protect your personal data.
We do not sell, trade, or rent your personal information to third parties.
4. Third-Party Services
We may use third-party payment gateways and analytics tools that have their own privacy policies.
By using our services, you acknowledge that third-party services may collect data in accordance with their policies.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic.
You can adjust your browser settings to disable cookies, but this may affect site functionality.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data.
To exercise these rights, contact us at contact@hebatgamers.com.
7. Policy Updates
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.
8. Contact Information
For any questions regarding our Privacy Policy, reach out to us at contact@hebatgamers.com.
By using Hebat Gamers, you acknowledge that you have read and understood these Terms and Privacy Policy and agree to abide by them.
